Privacy Policy for Tre Snabba
Last Updated: 25 May 2025
Introduction
Welcome to Tre Snabba, a mobile application provided by Edu Borealis ("we", "us", or "our"). We are committed to protecting your privacy and strive to protect your personal data in accordance with applicable legislation, including the EU's General Data Protection Regulation (GDPR).
This privacy policy explains how we collect, use, store, and share your personal data when you use our services ("Services"), including:
- When you download and use our mobile application, Tre Snabba.
- When you interact with us in other ways, such as through sales, marketing, or events.
If you have any questions or concerns about our privacy practices, please contact us at edu.borealis@mail.com.
1. What information do we collect?
We may collect the following types of personal data about you:
1.1. Information you provide to us directly
- Contact details: such as name and email address when you create an account or contact us.
- Account information: username and password to access your account.
- Payment information: if you make in-app purchases, your payment details are handled by the Apple App Store or Google Play Store. We do not store this information. Please see the respective platform's privacy policy for more information.
1.2. Information we collect automatically
- Device information: IP address, device type, operating system, and unique device identifiers.
- Usage data: how you interact with the application, including which features you use and when.
- Location data: with your consent, we may collect precise geographical location to provide location-based services.
1.3. Information from third parties
We do not currently receive personal data about you from third parties. If this changes, we will update this policy and inform you in advance.
2. How do we use your information?
We use your personal data for the following purposes:
- To provide and improve the services: to enable access to and use of the application, and to improve its functionality.
- Account management: to create and maintain your account.
- Communication: to send important messages about your account, service updates, or changes to our terms and policies.
- Customer support: to respond to your enquiries and offer technical support.
- Security and fraud prevention: to protect our users and services against unauthorised access and other security threats.
- Legal obligations: to comply with legal requirements, such as accounting and reporting.
- Marketing: with your explicit consent, we may send marketing communications about our services and offers. You can opt out at any time by following the instructions in the message or by contacting us directly.
3. Legal basis for processing personal data
We process your personal data based on the following legal grounds under the GDPR:
- Consent (Art. 6.1 a): when you have explicitly consented to specific processing, for example, to receive marketing materials.
- Contract (Art. 6.1 b): when the processing is necessary to fulfil a contract with you, such as the terms of use for the application.
- Legal obligation (Art. 6.1 c): when we are required by law to process your data.
- Legitimate interest (Art. 6.1 f): when the processing is necessary for our legitimate interests, and these are not overridden by your fundamental rights and freedoms. Examples include improving our services and ensuring their security.
4. Sharing your personal data
We may share your personal data with:
4.1. Service Providers
We may share your personal data with trusted third parties who provide services on our behalf, including but not limited to:
- Payment providers: To process payments and in-app purchases, we use payment services provided by:
- Apple App Store: When you make purchases via an Apple device, the payment is handled by Apple. See Apple's Privacy Policy for more information on how your payment details are processed.
- Google Play Store: When you make purchases via an Android device, the payment is handled by Google. See Google's Privacy Policy for more information on how your payment details are processed.
We do not collect or store your full payment details. All payment information is handled securely by Apple or Google, depending on the platform you use. We only receive information about the transaction status (e.g., whether the payment was successful) to activate your purchase in the application.
- Analytics services: To analyse the use of our services and improve them, we may use third-party analytics tools that collect aggregated information about how you interact with the application.
- Cloud storage: We use secure cloud storage services to store your data securely. These service providers are contractually obliged to protect your personal data and may not use it for any purpose other than providing services to us.
4.2. Legal requirements and security
We may disclose your personal data if required by law, court order, or other legal process, or if we believe it is necessary to:
- Comply with legal obligations.
- Protect our rights, privacy, safety, or property, or that of the public.
- Detect, prevent, or otherwise address fraud, security, or technical issues.
4.3. Business transfers
If we are involved in a merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you and ensure that your rights are protected.
5. International data transfers
Your personal data may be transferred to and stored in countries outside the EU/EEA that may not have the same data protection laws as your home country. When we make such transfers, we ensure that appropriate safeguards are in place, for example, by using the European Commission's standard contractual clauses or transferring to countries deemed to have an adequate level of protection by the EU.
6. Cookies and similar technologies
We use cookies and similar technologies to enhance your experience of the application. Cookies are small text files stored on your device. We use them to:
- Remember your settings and preferences.
- Analyse how the application is used to improve functionality.
- Deliver relevant content and advertising (with your consent).
You can manage or disable cookies through your device settings. Please note that some features of the application may be affected if you disable cookies.
7. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. These include:
- Encryption of sensitive data during transmission.
- Use of secure servers and firewalls.
- Regular reviews of our security procedures.
Despite our efforts, no security measure can guarantee 100% security. If we experience a data breach that affects your personal data, we will inform you and the relevant authorities in accordance with legal requirements.
8. Retention of personal data
We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. The criteria for determining the retention period include:
- The duration of the contract: as long as you have an account with us.
- Legal requirements: to comply with laws and regulations.
- Disputes: if there is an ongoing dispute or legal process.
When we no longer need your personal data, we will delete or anonymise it securely.
9. Your rights
You have the following rights regarding your personal data:
- Right of access: to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data.
- Right to rectification: to request that inaccurate or incomplete data be corrected.
- Right to erasure ('right to be forgotten'): to request that your personal data be deleted under certain circumstances.
- Right to restriction of processing: to request that the processing of your data be restricted.
- Right to data portability: to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to object: to object to processing based on legitimate interest or for direct marketing.
- Right to withdraw consent: if the processing is based on your consent, you can withdraw it at any time.
To exercise your rights, please contact us at edu.borealis@mail.com. We will respond to your request within one month, in accordance with applicable law.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK if you believe that we have not processed your personal data in accordance with the law.
9.1. Deletion of User Account
You have the right to request the deletion of your user account for the Tre Snabba application, provided by Edu Borealis, as well as your associated personal data. You can exercise this right in one of the following ways:
Deletion directly in the app:
- Open the Tre Snabba application on your device.
- Navigate to the "Settings" section (or provide the more specific path if available, e.g., "Profile > Settings > Account").
- Look for an option named "Delete Account", "Remove Account", or similar, and follow the on-screen instructions to permanently delete your account and associated data.
Request for deletion via email:
- Send an email to edu.borealis@mail.com.
- Use the subject line: "Tre Snabba - Account Deletion Request".
- In the email, please include the following information to help us identify your account:
- Your username or the email address associated with your Tre Snabba account.
- Any other relevant details that can help us locate your account, especially if you are unable to use the in-app deletion feature for any reason.
Your request will be processed in accordance with applicable data protection laws, including the GDPR, and our data retention principles as described in this privacy policy. Please note that if you use the in-app deletion feature, the deletion should occur automatically or with minimal delay. We will strive to process requests sent via email promptly. Some data may be retained if required to comply with legal obligations or for legitimate business purposes, even after an account has been deleted.
10. Privacy of minors
Our application is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16 without parental or guardian consent. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information.
11. Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we make material changes, we will notify you through the application or via email before the changes take effect. The latest version of the policy will always be available in the application and on our website.
12. Contact information
If you have questions, concerns, or wish to exercise your rights regarding this privacy policy, please contact us:
Edu Borealis
Porfyrvägen 23
434 51 Kungsbacka
Sverige
Email: edu.borealis@mail.com
Thank you for using Tre Snabba!
We value your privacy and are continuously working to protect your personal data. Your trust is important to us, and we are committed to being transparent about how we handle your information.